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Your privacy is very important to us. We take many steps to ensure that any identifying personal information you provide us with is kept confidential and used only for the purpose for which it was clearly intended. For the purposes of this Privacy and Security Policy, personal information shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000, a copy of which can be downloaded here... ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Completing a survey on this site
If you are here to complete an employee, customer, community or other survey your personal identity is not required, unless specifically stated otherwise in that specific survey. We will not use any information in our reports and survey results that will identify you individually in any way. Broad information such as age group or geographic region may be used for various reasons, at our discretion. V-Correspond owns and retains the rights to non-personal statistical information collected and compiled by V-Correspond. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Requesting a quote or contacting us
Any information that you send us in order for us (anyone directly on behalf of V-Correspond) to contact you will be kept private by us and not shared, sold or rented to anyone for any other purpose. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Cookies
Cookies are small text files that a website can use to recognize repeat users. V-Correspond uses cookies to recognize repeat users more quickly and to give them easy access to certain site areas or personalized content according to their stated preferences. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
IP addresses
V-Correspond collects IP addresses for record keeping and administrative purposes. Your IP address is automatically allocated to your computer when you use the World Wide Web. Our servers record incoming IP addresses and analyze these in aggregate. In this way, no connection is made between you and your computer's IP address. Tracking IP addresses helps us to determine where our referrals and are coming. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Protection
Within V-Correspond, data is stored in password-controlled servers with limited access. When you submit personal information to V-Correspond through this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which V-Correspond and its affiliates operate, including, without limitations, the United States. V-Correspond will not release information about any specific Customer or Survey audience, other than as may be required in response to a court or government order. To the extent practical, V-Correspond will attempt to notify Customer of such an order pertaining to the Customer or to one of Customer's respondent group members. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Opting out
Upon request, V-Correspond will allow any person that has provided it with personal information, to have such information removed from the V-Correspond database. You may also opt out of receiving any communication from V-Correspond. However, even if you opt out of receiving any communications from V-Correspond, we reserve the right to contact you regarding your account status or any other matter that might affect our service to you and/or our records on you. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Security on our servers
We make use of secure, state of the art servers to host all of our online products. Data is backed up regularly and encrypted, using scripts on all servers. We regularly install the latest security updates and patches to the server. Added to these are a range of physical security measures including limited, password protected access to SQL databases to ensure no unauthorized physical access to data. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Our login details
You agree that your log-in name and password shall be used for personal use only, and not be disclosed to any third party. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Unauthorised access
Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorized access to any page on this web site shall be prosecuted and civil damages shall be claimed in the event that V-Correspond suffers any damage or loss. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Changes in our privacy and security policy
All personal information that we collect and maintain, as well as the security we maintain will be subject to the version of the Privacy and Security Policy in effect at the time of such collection. What this means is that if the Privacy and Security Policy changes at any time in the future, we will provide notice of material changes on the home page of the Site. If as the result of such changes, you want to alter the ways in which V-Correspond is allowed to use your personal information, you will be given the opportunity to do so. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party. V-Correspond welcomes any questions or comments regarding the Privacy and Security Policy, please contact us by e-mail, or postal mail. A copy of this document can be requested from
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